Why Your Heat Isn't Coming On: Troubleshooting Guide

HVAC

Blog
// Posted by Eco Heating & Air Solutions, Inc.

Winter's chill has arrived, and your heating system is down. Your family is now shivering in the cold. Don't worry! This guide will help you figure out why your heat is off and how to fix it.

Ever asked, "Why is my heater not working?" or "What's making my home heater stop?" We'll cover everything from thermostat settings to chimney maintenance. Follow our step-by-step guide to solve the issue.

Key Takeaways

  • Troubleshoot common issues like thermostat problems, dirty air filters, and blocked gas supply before calling a professional
  • Ensure your chimney exhaust flue is clear of debris and your ductwork is not blocked
  • Check for sediment buildup in drain lines and clear any obstructions in the furnace's intake and exhaust vents
  • Inspect for leaky ducts and seal gaps with proper duct tape to prevent heating system inefficiency
  • Relight the pilot light if you have a gas furnace and check for a faulty flame sensor

Troubleshooting Tips: When Your Heater Isn't Working

When your heater isn't working, it can be really frustrating. Before you call a professional, try some troubleshooting steps. Let's look at common causes and solutions for heater issues.

Check Thermostat Settings and Wiring

Start by checking the thermostat. Make sure it's set to "Heat" and the temperature is higher than the room's. Then, trace the wires from the thermostat to the furnace. Check for any breaks or loose connections.

About 40% of heating system problems come from thermostat issues. So, this step is crucial.

Replace Dirty Air Filters

A dirty air filter can also stop your heater from working. It can block airflow, causing the furnace to overheat and shut down. Dirty air filters cause up to 75% of heating system problems.

Find the filter, take it out, and replace it if it's dirty. Change flat filters every month and check pleated filters every three months.

Fixing these two issues might solve your problem and get your heater working again. But, if it doesn't work, call a licensed HVAC technician for help.

Ensure Gas Supply is Turned On

If your furnace runs on gas, start by checking the gas supply valve. Make sure it's open. Look for the gas line from the furnace to the gas meter. The handle should be parallel to the pipe, showing it's open. For older furnaces, also check the pilot light to make sure it's lit.

To begin, remove the front panel and burner cover. This lets you see the pilot light. Check if the pilot light is on. If it's not, you'll need to relight it. Use your furnace's manual for the right steps to do this.

If the pilot light keeps going out, there could be a problem with the gas valve or thermocouple. These parts help control the pilot light.

  1. Locate the gas supply valve for your furnace.
  2. Ensure the valve handle is parallel to the gas line, indicating an open position.
  3. For older gas furnaces, check the pilot light to see if it is lit.
  4. If the pilot light is out, follow the manufacturer's instructions to relight it.
  5. If the pilot light won't stay lit, there may be a problem with the gas valve or thermocouple.

Fixing the gas supply and pilot light issues is key to solving a gas furnace problem. By making sure the gas valve is open and the pilot light works, you can avoid these common problems. Then, you can look into other reasons why your heat isn't working.

Clear Chimney Exhaust Flue of Debris

Keeping your furnace's chimney exhaust flue clean is key for efficient and safe heating. If you ignore this, your furnace may not last as long, and it could be dangerous.

Many think their heating company will clean the furnace flue during routine checks. But, even new furnaces make debris that builds up. Cleaning it often keeps your furnace running well, saves energy, and makes it last longer.

Dismantle and Reassemble Duct Work

If you think the chimney flue is blocked, first turn off your furnace and thermostat. Then, take apart the duct where it leaves the furnace to look for blockages. You might find debris, animals, or damaged chimney parts. Remove any blockages and put the duct back together, making sure it's in the right order and direction.

Getting your chimney swept regularly and using a chimney cap can stop future clogs and save money on repairs. Sometimes, you might need to replace the chimney flue if problems keep happening. Blockages can let dangerous gases like carbon monoxide leak out, which is bad for your health.

If you're having trouble with your chimney flue or ductwork, call a pro like BVS Home Experts in Katy, TX. They can inspect, diagnose, and fix any issues. Keeping your heating system clean and working right is key to keeping your family safe and warm during the cold months.

Flush Out Drain Lines to Remove Sediment

High-efficiency furnaces can drain several gallons of water daily during the heating season. If the furnace drain lines get clogged with sediment or mold, it might shut down. It's crucial to check and keep the drain lines clean.

First, look at the drain hose. If it looks dirty or blocked, take it out. Fill it with a mix of bleach and water. Let it sit for a few minutes, then rinse it well to clear any blockages. This easy step helps keep your heating system running smoothly.

Flushing the furnace drain lines often also removes sediment buildup. Sediment can block the flow of condensation, causing the furnace to stop working. By flushing the lines, you keep your furnace running well and avoid sudden breakdowns.

Sometimes, the drain lines need a deeper clean. You might want to call a professional HVAC technician. They can check and clean the furnace drain system, making sure it's clear of any blockages or debris.

Keeping up with furnace drain line maintenance extends your heating system's life. It also keeps your home warm and cozy all season.

Inspect for Blocked or Leaky Ducts

If your furnace is on but some rooms are cold, check the ductwork. Ductwork problems can make your HVAC system less efficient. This leads to uneven heating or cooling in your home.

Seal Gaps with Proper Duct Tape

Look at your ductwork for any gaps or spaces. These gaps let heated or cooled air escape, making your HVAC system less effective. Use metal duct tape to seal these gaps and stop leaks.

Make sure all room registers are open and not blocked by furniture or decor. Blocked registers cause ductwork blockages, leading to uneven airflow and less heating or cooling in some areas.

Statistics show that homes lose 20 to 30 percent of HVAC energy through duct leaks. This increases utility bills. Sealing gaps with the right duct tape can improve your HVAC system's efficiency and keep your home comfortable.

If you still have ductwork problems after checking and sealing, get help from a professional HVAC technician. They have the right tools to find and fix any issues. This ensures your ductwork works well.

Clear Leaves and Debris from Vents

If your furnace vents are on your house's side, keep them clear of leaves and debris. Not doing this can block vents, hurting your heating system's efficiency and performance.

First, check the intake and exhaust vents for debris. Replace any broken screen mesh with half-inch hardware cloth to stop blockages. Also, clear the area around the outdoor compressor unit of a heat pump to keep airflow right.

  • Regularly rake up leaves and debris around the vents to prevent them from getting into the system.
  • Avoid using a leaf blower near the vent, as it can push debris in.
  • Set your lawn mower so the side discharge goes away from the vent to keep grass clippings out.
  • Trim plants or shrubs close to the outdoor unit or vents.

By following these steps, you can keep your heating system running well and avoid problems from blocked airflow. Regular maintenance of your outdoor unit is important for its efficiency and long life.

Check Circuit Breaker and Shut Off Switches

If your furnace won't heat up, start by checking the circuit breaker and power switches. It's easy to miss - the breaker might have tripped, or the power switch near the furnace could be off by mistake.

To fix this, follow these easy steps:

  1. Find the circuit breaker for your furnace in the main breaker box. It's often labeled "furnace" or "HVAC".
  2. See if the breaker has tripped. If it has, reset it by turning it fully off and then back on.
  3. Then, locate the power switch near the furnace. Make sure it's in the "on" position.

Resetting the breaker or switching the power on might fix your furnace. This quick check can avoid more complicated problems later.

Remember, electrical issues can be risky. If you're not sure about the circuit breaker or power switches, call a skilled HVAC technician. They can find and fix any electrical problems with your furnace safely.

Relight Pilot Light for Gas Furnaces

If your gas furnace isn't working, check the pilot light first. Older furnaces often have a standing pilot light to start the main burners. But, newer furnaces usually have electronic ignition systems instead.

If your furnace has a pilot light, it might be out, stopping the main burners from lighting. Relighting the pilot light is easy but requires following the maker's instructions closely. Trying to do it without knowledge can be risky and should be avoided.

Look for Dirty or Faulty Pilot Light Sensor

After relighting the pilot, check the pilot light sensor too. This part, known as a thermocouple or thermopile, makes sure the pilot flame is there and lets gas flow to the main burners. A dirty or broken sensor can stop the pilot light from staying lit, even after you've tried to fix it.

  • Carefully clean the pilot light sensor with a soft-bristled brush or emery cloth to remove dirt or debris.
  • If the sensor looks damaged or doesn't work right, you might need a new one. A qualified HVAC technician should replace it.

Relighting the pilot and checking the sensor can fix many gas furnace pilot light problems. But, if the issue doesn't go away, call a professional HVAC technician to look at and fix any pilot light sensor issues.

Troubleshoot Thermostat Issues for "heat not coming on"

If your furnace or heating system isn't warming your space, check your thermostat first. It's key to fix "heat not coming on" problems. Let's look at common thermostat issues and how to fix them.

Start by checking your thermostat settings. Make sure it's set to "Heat" and the temperature is higher than the room's current temperature. Also, check that the programmed schedule matches your heating needs.

  1. Check the thermostat's connection to the heating system. Ensure the wiring is secure and the thermostat is communicating properly with the furnace or heat pump.
  2. For smart thermostats, confirm the Wi-Fi connection is active and the device is syncing with the heating equipment.
  3. Replace the thermostat's batteries if it's a battery-powered model. Dead batteries can stop the thermostat from turning on the heating system.
  4. Inspect the thermostat's location. Avoid placing it near drafts, vents, or direct sunlight, as these can affect its accuracy.

Troubleshooting thermostat issues is a key step in fixing "heat not coming on" problems. By checking the thermostat's settings, connectivity, and placement, you can solve many issues. If problems continue, consider getting help from a professional HVAC technician to find and fix any smart thermostat issues or other system problems.

Clean or Replace Furnace Flame Sensor

The furnace flame sensor is key to your gas furnace's safety. It checks if there's a flame. If not, it turns off the gas to prevent danger. But, it can get dirty over time, making it not work right.

It's important to keep the flame sensor clean for your furnace to work well and safely. Here's how to clean or replace it:

  1. Locate the flame sensor: It's usually near the burners, at the back or side of the furnace.
  2. Disconnect the power: Turn off the furnace power, either at the breaker or by unplugging it.
  3. Remove the flame sensor: Take the flame sensor out by disconnecting it from its wiring and removing it from the furnace.
  4. Clean the flame sensor: Use a soft cloth or fine-grit sandpaper to clean the sensor tip. Don't use harsh cleaners or tools.
  5. Inspect the sensor: Look for damage or wear. If it's badly corroded or worn, you might need a new one.
  6. Reinstall the flame sensor: Put the flame sensor back in its place, making sure it's securely attached.
  7. Restore power: Turn the power back on and check that the flame sensor works.

If cleaning doesn't fix the problem, you might need a new flame sensor. Check your furnace's manual or call a professional HVAC tech for help.

Keeping the furnace flame sensor in good shape is key to your furnace's safety and efficiency. Regular cleaning or replacement helps your furnace work well all season.

Check for Refrigerant Leaks or Ice Buildup

If your heat pump system isn't working right, it might be a refrigerant issue. Heat pumps need the right amount of refrigerant to work well. Without it, the unit may not work and could shut off.

Look out for hissing sounds from the unit. This could mean there's a refrigerant leak. Ice on the outdoor unit is another sign of a refrigerant problem.

Refrigerant leaks in heat pumps are serious and need a pro to fix. The refrigerant is special and can be dangerous. Always have a skilled HVAC tech check and fix any refrigerant issues.

Ignoring a refrigerant leak can cause big problems. These include lower energy efficiency, damage to the compressor, and even the whole system breaking down. Don't risk your heat pump's refrigerant. Call experts right away if you think there's a leak.

  • Reduced cooling or heating capacity
  • Higher energy bills
  • Compressor short-cycling or not turning on at all
  • Warm air blowing from the vents

If you see these signs, get your heat pump checked and fixed quickly. This will stop more damage and keep your home comfy all year.

Listen for Buzzing Sound from Capacitor

If your furnace isn't heating right, listen for a buzzing sound from the capacitor. Furnaces and heat pumps use a capacitor to start the heating cycle. A failing capacitor may buzz, signaling a furnace capacitor issue.

A bad capacitor can make the blower motor short cycle or stop working. This blower motor problem can be a big hassle, making your furnace work less efficiently.

  • A malfunctioning transformer box can cause buzzing noises when the furnace runs.
  • A bad capacitor leads to loud buzzing sounds, showing it needs quick repairs.
  • Inadequate blower motor performance can also cause buzzing noises from the furnace.
  • Loose air ducts can make vibrations and buzzing sounds as air moves through the system.

Fixing buzzing sounds from your furnace quickly is key. Trying to fix it yourself can lead to bigger problems, like electrocution or starting a fire. If you hear loud noises, call a professional HVAC technician for help.

Buzzing Capacitor

Conclusion

Following the steps in this guide can help you fix common heat issues. Always put safety first when dealing with your heating system. If you can't solve the problem, call a professional HVAC technician. With some effort, you can make your home warm and cozy again.

Regular maintenance helps prevent heat problems. This includes changing air filters, checking for leaks, and making sure air flows well. For complex issues like a broken thermostat or refrigerant leaks, get help from a skilled HVAC professional.

Your safety and the health of your heating system are crucial. If you're not sure about fixing a problem, ask for expert help. Taking the right steps ensures your home stays warm and saves energy during the cold months.

Electric Heat pump outside
About Eco Heating & Air Solutions, Inc.
Residential and light commercial heating, cooling, air quality, and plumbing are specialties at Eco Heating & Air Solutions, Inc. We provide home and business owners in Oak Ridge, TN and surrounding areas free estimates, service of all makes and models, and trusted solutions to everyday requirements.

We are an eco-friendly, award-winning company and uphold Better Business Bureau accreditation. Our team of professionals is NATE-certified, drug-free, and dedicated to earning your approval and loyalty.

FAQ

How do I check the thermostat settings and wiring?

First, set the thermostat to "Heat" and the temperature higher than the room's current temperature. Then, trace the wires from the thermostat to the furnace. Check for any breaks or loose connections.

What should I do if the air filter is dirty?

Find the air filter, take it out, and replace it if it looks dirty. A dirty filter can block airflow, making the furnace overheat and shut off.

How do I check if the gas supply valve is open?

For gas furnaces, ensure the gas supply valve is open. Follow the gas line from the furnace to the gas meter. The valve should be parallel to the pipe, showing it's open.

What if the chimney exhaust flue is blocked?

A blocked chimney flue can stop airflow and shut down the furnace. Turn off the furnace and thermostat. Then, remove the duct where it leaves the furnace to check for blockages. Clean out any debris and put the duct back together.

How do I clear a clogged drain line?

High-efficiency furnaces drain a lot of water during the heating season. If the drain lines get clogged, the furnace will stop working. Check the drain hose and clean it with a bleach solution if it's dirty.

What should I do if certain rooms are still cold?

If some rooms are cold, check the ductwork for gaps or blockages. Seal any openings with metal tape. Make sure all room vents are open and not blocked.

How do I clear debris from the outdoor vents?

Keep intake and exhaust vents clear of debris. Replace any damaged screens with half-inch hardware cloth. Also, trim back vegetation around the outdoor compressor unit of heat pumps.

What if the circuit breaker has tripped or the power switch is off?

Check if the furnace circuit breaker has tripped or the power switch is off. It's easy to accidentally turn the switch off. Resetting the breaker or switching it back on might fix the issue.

How do I relight the pilot light on a gas furnace?

Check if the pilot light is lit. If not, follow the manufacturer's instructions to relight it. If it keeps going out, the sensor might be dirty or faulty. Clean or replace it as needed.

How do I troubleshoot thermostat issues?

Make sure the thermostat is set to "Heat" and the temperature is higher than the room's temperature. For smart thermostats, check the Wi-Fi connection and ensure it's communicating with the furnace.

Electric Heat pump outside
About Eco Heating & Air Solutions, Inc.
Residential and light commercial heating, cooling, air quality, and plumbing are specialties at Eco Heating & Air Solutions, Inc. We provide home and business owners in Oak Ridge, TN and surrounding areas free estimates, service of all makes and models, and trusted solutions to everyday requirements.

We are an eco-friendly, award-winning company and uphold Better Business Bureau accreditation. Our team of professionals is NATE-certified, drug-free, and dedicated to earning your approval and loyalty.

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